Frequently Asked Questions
Everything you need to know about our quirky functional designs.
Where does OTOTO ship to?
We offer worldwide shipping! Standard and express delivery options are available at checkout, with tracking provided for all orders once they leave our warehouse.
What is your return policy?
We want you to love your gadgets. If you are not satisfied, you can return unused items in their original packaging within 30 days of delivery for a full refund.
Are OTOTO kitchen products food-safe and BPA-free?
Absolutely. Safety is our priority. All of our kitchen tools and gadgets are made from 100% food-grade silicone or BPA-free plastics and are tested to meet international safety standards.
Are your products dishwasher safe?
Most OTOTO products are dishwasher safe for easy cleanup. Please check the specific product description on our website or the packaging for individual care instructions.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay to ensure a secure and seamless checkout experience.
How can I track my order?
Once your order is shipped, you will receive an email confirmation containing a tracking number and a link to monitor your package's journey to your doorstep.